Shipping policy
Shipping & Delivery Policy
At The Football Jerseys, we aim to process and deliver every order as efficiently as possible. This Shipping & Delivery Policy explains how orders are processed, shipped, tracked, and delivered.
By placing an order through our store, you agree to the terms described below.
1. Order Processing
Orders are normally processed before being handed over to the shipping carrier.
Processing time may vary depending on:
- Product availability;
- Order volume;
- Personalization requests;
- Public holidays;
- Promotional periods;
- Security or payment verification.
Once your order has been processed and shipped, you will normally receive a shipping confirmation email containing tracking information where available.
Please note that processing time is separate from shipping time.
2. Estimated Delivery Times
Delivery times depend on the destination, shipping method, carrier, customs procedures, and other factors outside our direct control.
Estimated delivery times may be displayed during checkout or communicated after your order has been processed.
International deliveries may take longer due to customs clearance or local carrier procedures.
All delivery times are estimates and not guaranteed delivery dates, unless expressly stated otherwise.
3. Shipping Destinations
The Football Jerseys may ship to customers in multiple countries and regions.
Shipping availability, methods, and costs may vary depending on the delivery destination.
If we are unable to ship to your location, you will normally be informed during checkout or contacted after placing your order.
4. Shipping Costs
Shipping costs are calculated based on factors such as:
- Destination country;
- Shipping method;
- Order value;
- Package size or weight;
- Current shipping promotions.
The applicable shipping cost will normally be displayed before you complete your purchase.
From time to time, we may offer free shipping promotions subject to specific conditions.
5. Free Shipping
Where free shipping is available, eligibility may depend on:
- Minimum order value;
- Destination;
- Promotional campaign;
- Specific products or collections.
Free shipping offers may be modified or discontinued at any time for future orders.
6. Tracking Your Order
Where tracking is available, customers will receive a tracking number after the order has been dispatched.
Tracking information may take some time to become active after the shipping confirmation is sent.
You can use the tracking information provided to monitor the progress of your delivery.
If your tracking information has not updated for an extended period, please contact us at:
Please include your order number.
7. Delivery Delays
Occasionally, deliveries may be delayed due to circumstances outside our reasonable control, including:
- Customs inspections;
- Weather conditions;
- Carrier disruptions;
- Public holidays;
- High-volume periods;
- Transportation disruptions;
- Incorrect delivery information;
- Local postal delays;
- International logistics issues.
We will make reasonable efforts to assist customers where a shipment experiences a significant delay.
However, estimated delivery dates should not be considered guaranteed unless specifically stated.
8. Customs, Import Duties and Taxes
International orders may be subject to:
- Customs duties;
- Import taxes;
- VAT or local taxes;
- Customs processing charges;
- Carrier handling fees.
Where these charges are not collected at checkout, they may be charged by the destination country's authorities or carrier.
Such charges are generally the responsibility of the customer unless otherwise stated or required by law.
The Football Jerseys does not control charges imposed independently by customs authorities.
Customers are responsible for understanding the import rules applicable in their country.
9. Incorrect or Incomplete Addresses
Customers are responsible for providing a complete and accurate shipping address.
Before completing your purchase, please verify:
- Recipient name;
- Street address;
- House or apartment number;
- Postal code;
- City;
- Country;
- Telephone number where required.
If you notice an error after placing your order, contact us immediately at:
We will attempt to correct the address if the order has not yet been dispatched.
Once an order has been shipped, we may not be able to modify the delivery address.
Additional shipping costs resulting from an incorrect or incomplete address may be charged to the customer where legally permitted.
10. Failed Delivery Attempts
If the carrier is unable to deliver the parcel, they may:
- Attempt delivery again;
- Leave the parcel at a collection point;
- Request that you arrange redelivery;
- Return the parcel to the sender.
Customers are responsible for monitoring tracking information and following any instructions provided by the carrier.
11. Unclaimed Packages
If a parcel is not collected within the carrier's specified collection period, it may be returned to us.
Where legally permitted, costs associated with return shipping and reshipping may be charged to the customer.
Please contact us if your parcel has been returned because it was not collected.
12. Refused Deliveries
If a customer refuses delivery without prior agreement with us, the parcel may be returned.
Any refund will be handled according to our Return & Refund Policy and applicable consumer law.
Shipping and return costs may be deducted where legally permitted.
13. Lost Packages
If tracking indicates that your order may have been lost in transit, please contact us at:
We may need to investigate the shipment with the carrier before issuing a replacement or other resolution.
Customers may be asked to provide information necessary for the carrier investigation.
Once a parcel has been officially confirmed as lost, we will provide an appropriate solution in accordance with applicable law and the circumstances of the order.
14. Packages Marked as Delivered
If tracking shows that your parcel has been delivered but you cannot find it, please:
- Check the delivery location carefully;
- Check with members of your household;
- Check with neighbours where appropriate;
- Check any safe location used by the carrier;
- Contact the shipping carrier;
- Contact us if the parcel remains missing.
We will assist with any reasonable carrier investigation where possible.
15. Damaged Packages
If your order arrives damaged, please take photographs of:
- The external packaging;
- Shipping label;
- Damage to the package;
- Damaged product.
Contact us as soon as possible at:
Please include your order number and photographs so that we can investigate the issue.
Damaged or defective products will be handled according to our Return & Refund Policy.
16. Split Shipments
Orders containing multiple products may occasionally be shipped in separate parcels.
This can happen when products are stored or processed from different locations.
If your order is split, you may receive multiple tracking numbers and packages may arrive on different dates.
You will not normally be charged additional shipping fees solely because we choose to split an order.
17. Personalized Jerseys
Orders containing personalized jerseys, including custom names, numbers or patches, may require additional processing time before dispatch.
This additional preparation time should be considered separately from the estimated shipping time.
Once personalization has started, changes may not always be possible.
18. Pre-Orders
Products offered as pre-orders may have different estimated dispatch dates.
Any estimated availability or dispatch information will normally be provided on the applicable product page.
If an order contains both available and pre-order items, the products may be shipped together or separately depending on availability.
19. Changes or Cancellations
If you need to modify or cancel an order, contact us as quickly as possible:
We will attempt to accommodate your request if the order has not yet been processed or dispatched.
Once the parcel has been shipped, changes or cancellations may no longer be possible.
Please refer to our Return & Refund Policy for additional information.
20. Delivery Responsibility
Our responsibility is to prepare your order and arrange shipment through an appropriate delivery service.
Once an order enters the carrier network, delivery may be affected by circumstances outside our reasonable control.
Nothing in this policy limits any mandatory consumer rights available under applicable law.
21. Contact Us
If you have any questions regarding shipping, delivery, tracking, or an existing order, please contact:
The Football Jerseys
Email: stakeradar1@gmail.com
Please include your order number whenever possible so we can assist you more quickly.
Last updated: August 30, 2026.